FREQUENTLY ASKED QUESTIONS

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WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payments Via PayPal as well as many major debit and credit cards.

HOW LONG WILL IT TAKE FOR MY MAGAZINE TO ARRIVE?

For any order the postage will be via Royal Mail 2nd class delivery on the day of release. Any print orders after release day will be send out every Friday of every week with the aim of it being delivered to you within 3 working days.

As we are self published, and everyone on the team having their own daily jobs, sometimes the orders might be delayed as we try to balance the Magazine with our lifes.

WHAT IS YOUR RETURN POLICY?

Due to the nature of our products we cannot accept returns or refunds on subscriptions or single copies.

If you have any issues with the product or service contact us at cosplaycommunitymag@gmail.com

HOW OFTEN WILL CCM PUBLISH AN ISSUE?

In order for us to provide readers with the best content, this magazine will publish an issue 4 times a year. In March, June, September and December.

HOW CAN I CHANGE MY DELIVERY ADDRESS?

If you have any details you want to change, all you have to do is let us know by sending us an email at cosplaycommunitymag@gmail.com

 

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IN ASSOCIATION WITH UK COSPLAY COMMUNITY