FAQS

ALL YOU WANTED TO KNOW AND MORE

Have a question? Want to know a bit more about our products, our company, or our brands? To help you get your answers quickly, we’ve compiled a list of some of the most popular questions we’ve received from customers, accompanied by our thorough answers. Can’t find what you’re looking for? Get in touch with us and we’ll be happy to assist you.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payments Via PayPal as well as many major debit and credit cards.

WHAT IS YOUR RETURN POLICY?

Due to the nature of the product we cannot accept returns or refunds on subscriptions or single copies.

If you have any issues with the product or service contact us at cosplaycommunitymag@gmail.com

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payments Via PayPal as well as many major debit and credit cards.

WHAT IS YOUR RETURN POLICY?

Due to the nature of the product we cannot accept returns or refunds on subscriptions or single copies.

If you have any issues with the product or service contact us at cosplaycommunitymag@gmail.com

HOW OFTEN WILL CCM PUBLISH AN ISSUE?

In order for us to provide readers with the best content, this magazine will publish an issue 4 times a year. In March, June, September and December.

HOW LONG WILL IT TAKE FOR MY MAGAZINE TO ARRIVE?

For any preorders and subscription, the postage will be via Royal Mail next day delivery the day of release. Any print orders after release day will be send out every Friday of every week with the aim of it being delivered to you within 3 working days.

HOW CAN I CHANGE MY DELIVERY ADDRESS?

If you have any details you want to change, all you have to do is let us know by sending us an email at cosplaycommunitymag@gmail.com

WHY AM I PAYING VAT/TAX?

Paypal & Debit Card payments require a transaction/payment fee which we cannot afford until our community grows a bit more - with that said, our website host does not currently allow us to change the default name - VAT - from the final payment procedure. We apologize for any inconvinience.

Have any Questions? Send us an email at cosplaycommunitymag@gmail.com for more information.

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IN ASSOCIATION WITH UK COSPLAY COMMUNITY